Customer Support

AI chatbots and helpdesks that answer shoppers 24/7 and recover abandoned carts.

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Best AI Customer Support Tools for Shopify Stores (2026)

We compared AI chatbots and helpdesks for Shopify stores — Shopify Inbox, Tidio and Gorgias — on price, AI agents, free plans and Shopify features, so you can answer shoppers faster.

Updated November 15, 2026

Tools we cover

TidioLive chat, chatbots and the Lyro AI agent for small stores
Free plan; paid from $24.17/mo
GorgiasEcommerce helpdesk with an AI agent and deep Shopify data
From $10/mo (Starter, 50 tickets)
Shopify InboxFree live chat and AI chatbot app made by Shopify
Free